Refund policy

All Sales Are Final

Due to the nature of live card breaks and the element of chance involved, all purchases are final once a break spot is claimed or a product is opened. We cannot offer refunds, returns, or exchanges for:

  • Spots purchased in breaks

  • Cards pulled during a break

  • Buyer’s remorse or unfavorable break results

Refunds Before the Break

If you purchase a spot but the break has not yet started, and you need to cancel for any reason, please contact us immediately and send a cancellation request in Tiktok. 

Damaged or Missing Cards

We carefully handle and ship all cards with protection and care. However, if your cards arrive damaged due to shipping or a card is missing from your package, please contact us within 3 days of delivery with photos and details.

We will evaluate the situation and, if necessary, provide a suitable solution (e.g., partial refund, replacement, or credit). Please understand however this is a USPS issue. 

Shipping Issues

Breaks with Kyle is not responsible for shipping delays or errors caused by incorrect addresses provided by the buyer. Please double-check your information before checkout. Once a package is scanned by the carrier, it is out of our hands—but we’ll always help you file a claim if needed.

Need Help?

If you have any questions or concerns, reach out to us via TikTok DMs or email us at [insert email address].

Thank you for being part of the Breaks with Kyle community!